Contact Us

CONTACT US

We're here to help.

Whether you have a question about your order, sizing, shipping, exchanges, or anything else, our team will do our best to assist you.

Customer Support

Email
care@bringthebasics.com

Phone / WhatsApp
+92 339 222 7427

Instagram
@bringthebasics_


Support Hours

Monday – Saturday
10:00 AM – 6:00 PM (PKT)

We aim to respond to all inquiries within 24 business hours. During launches, promotions, and high-volume periods, response times may be slightly longer.


Order Support

To help us assist you more quickly, please include:

  • Your full name
  • Order number
  • Contact number
  • Details of your inquiry

Exchanges & Returns

For exchange or return requests, please contact us within the timelines outlined in our Shipping, Returns & Exchanges Policy.

Where applicable, please provide clear photographs and order details to help us process your request efficiently.


Business & Collaborations

For partnerships, collaborations, media inquiries, or wholesale opportunities:

Email
care@bringthebasics.com


Follow BTB

Stay connected for new drops, restocks, and exclusive releases.

Instagram
@bringthebasics_